CAPE CORAL POLICE DEPARTMENT

Public Affairs Office

1100 Cultural Park Blvd

Cape Coral, FL 33990

239-574-0642

Date: October 6, 2011

Subject: Cape Coral Police Receive High Marks on Citizens' Survey

The Cape Coral Police Department has received high marks from city residents on a recent survey. The survey gathers opinions of individuals who have actually had an interaction with a member of the department. Participants are contacted because they have filed a police report with the department.

Summation:

Timeliness 91%

Overall courtesy 96.58%

Overall helpful 92.31%

Overall professionalism 93%

Overall satisfaction 92%

"We are certainly encouraged by the results of this survey. These opinions are from folks that we have actually dealt with, not hearsay. Reaching 100% satisfaction across the board may not be possible, but that's what we're striving for. We will look to improve upon these numbers."-Lieutenant Tony Sizemore.